Terms and conditions & Privacy
We consider each order as an offer to purchase goods subject to these terms and conditions. Our despatch of goods indicates acceptance of your offer in relation to those goods and the creation of a binding contract. You must ensure that all information (particularly the Delivery address & contact numbers) supplied by you is correct before proceeding to payment. We cannot accept responsibility for delivery problems and may not be able to provide you with a refund if you give us inaccurate or incomplete information. Photographs and information contained on our website must not under any circumstance be copied, used or otherwise circulated without our prior consent. Terms and conditions may be altered at any time and without notice. The conditions displayed on our website at the time of placing your order will apply to your order. Every care has been taken to describe and portray items accurately using current technology, however slight variations in actual goods may occur.
To check availability, please see the information on our website.
Prices on this website are currently quoted in NZD$. You can chose other currencies in the dropdown box at the top of the pages. Please note that these prices are an estimate only as the base currency is NZD$.
In the unlikely event that you receive a faulty or damaged item, please let us know at email@example.com and we will exchange it or refund as required. We would usually need you to send the item back to us, and we will be happy to reimburse you the postage costs incurred. Items must be sent back by a tracked service, retaining your Proof of Postage.
If you wish to cancel an order before we have sent it, please phone us on +64 21 0372977 or please email us firstname.lastname@example.org quoting your name, postcode and the Order Number, which can be found on your Order Confirmation email.
If you wish to cancel your order after we have despatched your order, you are responsible for returning the order to us at your expense. You must return the item(s) to us at your expense.
Should you not return the item(s) to us, you are legally required to make them available for collection and we are entitled to charge you our reasonable costs to recover them.
Various discounts including to special price offers, multi-buys or free postage may from time to time be given at our discretion. If you accept a discount that is subject to a minimum total order and the value of goods returned for a refund then causes that total order to fall below the minimum value then We shall be entitled to reduce the refund amount in order to reclaim the value of the discount.
In the unlikely event that you have a complaint about any aspect of your dealings with Just Swimwear, we will ensure that your complaint will be dealt with fairly, quickly, effectively and confidentially. Please email Katherine Walker at email@example.com with details of any grievance. Your complaint will be acknowledged with 5 working days and you will be kept informed of progress. We will attempt to resolve any complaint within one month.
Just Swimwear is a trading name of Katherine Walker.
Our warehouse is based in Christchurch, New Zealand. Items are all shipped from New Zealand.
Head Office Address:
21 Glen Evans Crescent, Lower Hutt 5011, Wellington, New Zealand
Registered business address:
21 Glen Evans Crescent
Lower Hutt 5011
Customers' statutory rights are not affected by any of these terms of trading. In the event of any dispute, New Zealand law shall apply.
We at Just Swimwear, on are committed to protecting your personal information and to being transparent about the information we hold about you. Using personal information allows us to develop a better understanding of our customers, and in turn to provide them with only that information they elect to receive.
The purpose of this policy is to give you a clear explanation about how we collect and process your personal information through your use of our website.
We will use the information that we collect about you in accordance with New Zealand legislation including the Privacy Act 1993.
This policy explains:
- Who we are
- Information we may collect about you
- How we collect your data
- How we may use your information
- Disclosure of your details to third parties
- Security of your personal information
- Data retention
- Your legal rights
- Contact details and further information
1. Who we are?
First established in 2020, Just Swimwear is a New Zealand business providing swimwear for children and adults. We specialise primarily in sun protection swimwear and related products. We sell via our website www.justswimwear.co.nz
2. Information we may collect about you
Personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed, i.e. anonymous data.
We may collect, use, store and transfer different kinds of personal information about you which we have grouped together as follows:
- Identity Data includes forename, surname, username or similar identifier such as marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing information from us and our third parties and your communication preferences. This also includes us making a note of conversations we have had with you in person and/or communications you have sent to us. This helps us to manage our relationship with you and ensures you only receive communications from us that are relevant and timely.
We do not collect any “sensitive” data or Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
3. How we collect your data
We collect different information about you in a number of ways:
Information you give us
When you purchase goods from our website, or sign up to receive further information published by Just Swimwear, we will store the personal information you give to us such as your name, email address, postal address, telephone number and card details. We will also keep a record of your purchases with us.
Automated technologies or interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
Information from third parties
We occasionally receive information about you from third parties as set out below:
(a) Analytics providers such as Google
(b) Advertising networks such as Facebook
(c) Search information providers such as Google AdWords
4. How we may use your information
We will only use your personal information when the law allows us to.
Most commonly, we will use your personal information in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- Where we have your explicit consent before using your personal information in that specific situation. However, generally we do not rely on consent as a legal basis for processing your personal information and you have the right to withdraw consent to marketing at any time by contacting us. You will find the relevant contact details at the end of this policy.
Purposes for which we will use your personal information
We have set out below, in a table format, a description of all the ways we plan to use your personal information, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Please note that we may process your personal information for more than one lawful ground depending on the specific purpose for which we are using your information. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below:
Type of data
Lawful basis for processing including basis of legitimate interest
To register your details on our website.
(a) Performance of a contract with you
To process and deliver products including:
(a) Performance of a contract with you
To manage our relationship with you which will include:
(a) Performance of a contract with you
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Necessary for our legitimate
To use data analytics to improve our website, products/services, marketing and communications with you, customer relationships and experiences
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods and/or services that may be of interest to you
Necessary for our legitimate interests in order to develop our products and grow our business
We aim to communicate with you in ways that you find relevant, timely, respectful, and never excessive. To do this, we use data that we have stored about you, such as your purchasing history, as well as any contact preferences you may have told us about.
We use our legitimate organisational interest as the legal basis for communications by email and we will give you an opportunity to opt out of receiving electronic communications during your first purchase with us. If you do not opt out, we will provide you with an option to unsubscribe in every email that we send you subsequently. Alternatively, you can use the contact details at the end of this policy or update your contact preferences in your online account with us.
As part of our service to you, we may contact you by email or telephone to provide essential information related to your purchases.
Other processing activities
We may use profiling techniques or third-party wealth screening and insight companies to provide us with information about you that will help us to communicate in a relevant way with you. Such information is compiled using publicly available data about you.
You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details at the end of this policy.
5. Disclosure of your details to third parties
There are certain circumstances under which we may disclose your personal information to third parties. These are as follows:
- To our service providers who process data on our behalf and on our instructions – for example our merchanting services providers. We require all third parties to respect the privacy of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
- Where we are under a duty to disclose your personal information in order to comply with any legal obligation, for example to government bodies and law enforcement agencies.
We do not sell to or share personal details with third parties for any purpose
6. Security of your personal information
Your debit and credit card information
If you use your credit or debit card to purchase products from us, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). You can find more information about this by clicking here.
We may store your card details safely for use in future transactions. This is carried out in compliance with PCI-DSS and in a way where none of our staff members can see your full card number. We never store your 3 or 4-digit security code.
Security of your personal information
We have put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same and that they will only process your personal information on our instructions. The third parties will also be subject to a duty of confidentiality.
Just Swimwear staff are not allowed to put personal data on memory sticks or other such storage devices to protect against accidental loss.
Any Just Swimwear staff member/contractor who has access to personal data on their mobile phones must ensure that said phone is password protected and that in the event of loss, that data can be deleted remotely.
All Just Swimwear laptops are password-protected so that personal data cannot be accessed by third parties in the event of theft or loss.
Just Swimwear has a confidentiality agreement in place with all staff and sub-contractors in place to ensure that once an employee/contractor leaves the company, they no longer have access to personal data via any means including electronic.
7. Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal information, as follows:-
- a) Request access to your personal information
You have a right to request a copy of the personal information that we hold about you. Please contact firstname.lastname@example.org exercise this right, or any of the rights listed below. You will receive a response within five working days.
- b) Request correction of your personal information
You have the right to request that we correct the personal information we hold about you, although we may need to verify the accuracy of the new information you provide to us.
- c) Request erasure of your personal information
You have the right to request that we delete or remove personal information where there is no good reason for us continuing to process it. Please note that we may not always be able to comply with your request for erasure if there are specific legal reasons- which will be notified to you at the time of your request.
- d) Object to processing of your personal information
You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- e) Request restriction of processing your personal information
You have the right to request that we suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- f) Request transfer of your personal information
You have the right to request that the personal information we hold about you is transferred to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- g) Right to withdraw consent
In circumstances where we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Please also note the following:-
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within five working days. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
10. Contact details and further information
Please also contact us if you have any questions about the information we hold about you, or to change your contact preferences with us:
Email us: email@example.com
Call us: on +64 210372977 9.00am to 5.00pm Monday to Friday.
Write to us:
Katherine Walker T/A Just Swimwear,
21 Glen Evans Crescent
Lower Hutt 5011